Evolve: End User Computer Service (EUCS)

Information and Communications Technology (ICT)

Record date: 31 March 2026

Whole-life cost: £190.2m
Published schedule: 27/09/2021 – 15/10/2026
NISTA delivery confidence: Not disclosed
Senior responsible owner: Marc Bowie

What the project is for

Ensure the continuation of critical End User Compute Services (EUCS) used by MoJ staff every day, and implement a future-fit model for MoJ users. In order to achieve the future state, there are 3 EUCS streams: 1) The management of 3 re-procurements of EUCS suitable for the current and future needs of MoJ; 2) insource EUCS activity to bring certain capabilities in-house, and 3) migrate users on the legacy FITS services to the organisation's MoJ Official (MoJo) service.

Departmental delivery commentary

Compared to financial year 24/25-Q4, the NISTA Delivery Confidence Assessment (DCA) rating has remained at Green. This is primarily due to successful progression through key procurement exercises, and ongoing confidence in planned delivery.

Schedule

Compared to financial year 24/25-Q4, the project's end date at 25/26-Q4 changed from 27/03/26 to 15/10/26. This is primarily due to the increased time required to manage the transition between services, and increased contingency based on insights from lessons learned.

Cost

Compared to financial year 24/25-Q4, The Whole Life Cost has decreased from £193.31m to £190.18m. The budget remains aligned to the current baseline business case. All costs have been reported in 2024/25 base prices in line with NISTA requirements. This is a change from previous years where costs were reported in nominal prices. All costs reflect this accounting reduction regardless of any actual changes.

Benefits

Compared to financial year 24/25-Q4, the project's Benefits have decreased. However, this is only due to the new NISTA requirement to reflect costs and benefits in 2024/25 base prices, not because monetised benefits have decreased. Forecasted monetised benefits remain in line with the project's business case.