INTEGRATED SINGLE FINANCIAL ENVIRONMENT

Information and Communications Technology (ICT)

Record date: 31 March 2026

Whole-life cost: £188m
Published schedule: 01/08/2018 – 31/03/2026
NISTA delivery confidence: GREEN
Senior responsible owner: Vicky Gaulter

What the project is for

The objective of the programme is to procure and implement the next generation of the NHS England Group Integrated Single Financial Environment (ISFE) and associated financial services. This is due to the expiry of the existing service provision contract. The procurement is for a managed service provision which must include a Financial and Accounting system as part of the service. The service is for the NHS England Group of organisations which consists of NHS England, 42 Integrated Care Boards (ICBs), 4Commissioning Support Units (CSU) and the Health Service Safety Investigations Body (HSSIB). The annual funding for the NHS England Group is £180 billion. This funding is managed through the financial and accounting system resulting in payments being made between the NHS England Group to provider organisations (Trusts & Foundation Trusts), commercial suppliers, General Practitioners (GPs), Opticians, Dentists, Pharmacists, as well as the general running costs of the organisation, e.g. payroll.

Departmental delivery commentary

NISTA/SRO Delivery Confidence Assessment (DCA) rating was AMBER following the NISTA Gate 4 review on 07/07/2025. The programme implemented the recommendations from that review and successfully went live on 01/10/2025. Therefore the SRO confidence at 31/03/2026 is GREEN. The Gate 5 assurance review is due to take place the week commencing 11/05/2026.

Schedule

Compared to financial year 24/25-Q4, the project's end-date at 25/26-Q4 changed from 31/10/2024 to 28/02/2026. This was because the programme go-live date was delayed by 18 months, the business case for the revised go-live date of 01/10/2025 was only approved in September 2025 and therefore this is the first opportunity to update the completion date.

Cost

Compared to financial year 24/25-Q4, the project's departmentally agreed Whole Life Cost at 25/26-Q4 remained the same.

Benefits

Compared to financial year 24/25-Q4, the project's departmentally agreed Benefits at 25/26-Q4 remained the same.